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Policies
Privacy Policy:
Apron Strings does not disclose any personal information collected
from its web application to any other sources. Your personal information,
as well as the payment information you provide is used solely for the purpose
of this website and it’s business. Any information you provide is securely
encrypted and protected using the latest encryption and security technologies.
Return Policy:
In the event of a return you will need to contact Apron Strings for a
return authorization number prior to sending it back. The complete contents
of the shipment must be returned unused and unopened, within 5 days of receipt. In
the event of a return, you will be given a credit to be used toward the purchase
of a future kit. Shipping charges are non-refundable.
Payment Failure:
Apron Strings billing runs on the 9th of each month. If your credit card cannot
be processed you will receive an email from Apron Strings indicating you
have a declined transaction and that you need to update your credit card
information. To do this:
- Click on “My Account” tab on the Apron Strings website.
- Click on “Preferences”
to enter your updated credit card information (credit
card number, expiration date and 3-digit code from the back of the card.)
If we do not hear from you or your credit card information is not updated within
five days of the first failure notice, you will receive a second email reminder
to update your credit card. Failure to contact us or update your information
for three consecutive months will result in the cancellation of your AutoShip
membership.
Substitution Policy:
In the event of a manufacturer’s limited quantity, comparable product may be substituted for listed items.
Shipping Policy:
Shipping is done once a month, starting on the 12th via the United States Postal
Service’s Priority Mail. In the event that the 12th falls over a weekend
or U.S. federal holiday we will ship the next available business day.
We do our best to keep our costs affordable and AutoShip members typically enjoying
no additional shipping charges for add-on purchases that are sent with an
upcoming kit. However, if the weight of your package excessively exceeds
the cost paid for shipping, we reserve the right to automatically charge
your credit card to cover all or some of the additional shipping costs and/or
select an alternate shipping method.
To our international members: We do offer other shipping options that
may cost less, but will increase delivery times. Please contact us to find out
more about these options (admin@apronstringsdesigns.com).
UNITED STATES
- Single Kit Shipping Flat Rate of $7.00 (shipping method USPS (and US Territories) Priority Mail 4-6 Days)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $0.50 extra (shipping method USPS (and US Territories) Priority Mail 4-6 Days Flat Rate Mail)
PUERTO RICO
- Single Kit Shipping Flat Rate of $6.00 (shipping method USPS Priority)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $0.50 extra (shipping method USPS Priority Flat Rate Mail)
CANADA
- Single Kit Shipping Flat Rate of $9.00 (shipping method USPS USPS First Class to Canada)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $2.00 extra (shipping method USPS USPS First Class to Canada Flat Rate Mail)
UNITED KINGDOM
- Single Kit Shipping Flat Rate of $24.00 (shipping method USPS First Class International)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $4.00 extra (shipping method USPS First Class International Flat Rate Mail)
AUSTRALIA
- Single Kit Shipping Flat Rate of $19.95 (shipping method USPS Global Priority)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $10.00 extra (shipping method USPS Global Priority Flat Rate Mail)
OTHER/INTERNATIONAL
- Single Kit Shipping Flat Rate of $24.00 (shipping method USPS First Class International)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $4.00 extra (shipping method USPS First Class International Flat Rate Mail)
FRANCE
- Single Kit Shipping Flat Rate of $24.00 (shipping method USPS First Class International)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $4.00 extra (shipping method USPS First Class International Flat Rate Mail)
NORWAY
- Single Kit Shipping Flat Rate of $20.00 (shipping method USPS Norway -- Global Priority Shipping)
- Any additional cart items, over and above a single month’s kit, is Flat Rate of $0.50 extra (shipping method USPS Norway -- Global Priority Shipping Flat Rate Mail)
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